Terms of service
Terms of Service
Last updated: December 19, 2025
This website is operated by Outdoor Living 365. Throughout the site, the terms “we”, “us” and “our” refer to Outdoor Living 365. We offer this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. Outdoor Living 365 provides a curated selection of wellness and lifestyle products, including our proprietary SaunaPlunge range.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.
SECTION 1 – ONLINE STORE TERMS
You represent that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have given consent for your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction. A breach of these Terms will result in immediate termination of Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
Your content (excluding credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.
We may use automated tools to personalize your shopping experience. We do not make significant decisions solely based on automated processing. You may opt out of marketing communications at any time.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated. Reliance on site material is at your own risk. We may update content at any time but are not obligated to do so.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service without notice.
We are not liable for any modification, price change, suspension, or discontinuance.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively online. Quantities may be limited and subject to return or exchange only according to our Refund Policy.
We manufacture and sell our own SaunaPlunge wellness products, alongside curated third-party items. These are subject to the same terms unless otherwise specified.
We make every effort to display product images accurately, but cannot guarantee your device’s display.
We reserve the right to limit sales by person, region, or jurisdiction, and to discontinue products at any time.
We do not warrant that product quality will meet expectations or that errors will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders. Restrictions may apply to orders placed under the same account, card, or address.
You agree to provide current, complete, and accurate purchase and account information.
For more details, please review our Refund Policy: SaunaPlunge Returns & Refund Policy
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties. Use of such tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites linked from our site. Please review their policies before engaging in transactions.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
By submitting ideas, suggestions, or other materials, you grant us unrestricted rights to use them. You agree not to submit unlawful, offensive, or infringing content.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy: Privacy Policy
Use of our site involves cookies and similar technologies. Non-essential cookies require your consent and can be managed via your browser or our cookie banner.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors or omissions and cancel orders if necessary.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site for unlawful purposes, to infringe rights, harass, upload malware, or interfere with security features. Violations may result in termination.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Our Services are provided “as is” and “as available.”
Our SaunaPlunge products are designed for wellness and relaxation purposes only. They are not medical devices and should not be relied upon for diagnosis or treatment of health conditions.
We disclaim all warranties to the fullest extent permitted by law. Liability is limited to the maximum extent permitted.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Outdoor Living 365, its affiliates, and partners against claims arising from your breach of these Terms.
SECTION 15 – SEVERABILITY
If any provision is unlawful or unenforceable, the remainder of the Terms remains valid.
SECTION 16 – TERMINATION
These Terms remain effective until terminated by either party. We may terminate immediately if you breach these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with our policies, constitute the entire agreement between you and us.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of the United Kingdom.
SECTION 19 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Your continued use of the site constitutes acceptance of changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Outdoor Living 365
Email: info@outdoorliving365.co.uk
Address: Horley Green House, Horley Green Road, Halifax HX3 6AS
Phone: 07984 591584
Company number: 11033925
